FAQ's

At Cedars Counseling, our commitment is to ensure you have a seamless and satisfying experience right from the beginning. A key aspect of this commitment is providing you with easy access to the information you need. Should you have any questions or if there’s anything we may have overlooked, please don’t hesitate to reach out to us. Your satisfaction is our priority, and we’re here to assist you every step of the way.

Cedars Counseling

Therapy FAQ's

Yes. Cedars Counseling works with many insurance providers.

When seeking a therapist, align your goals with their expertise. Look for a specialist in your areas of concern, ensuring they’re approachable and easy to communicate with. Explore therapists’ online bios for insights into their background, training, and style to find the right fit for you.

Are you at ease with your therapist?

Can you freely express yourself?

Does your therapist address your worries promptly?

Do you believe they grasp your issues?

Are you confident in their ability to assist you?

A strong connection greatly influences counseling progress. Typically, allow 2-3 sessions to gauge compatibility, unless you sense an immediate mismatch, in which case switching therapists early is advisable.

Session duration varies depending on several factors.

Historically, therapy sessions lasted 50 minutes, but insurance standards now typically limit sessions to 45 minutes for clients with mild to moderate mental health concerns.

Extended 60-minute sessions are available for clients meeting specific medical necessity criteria outlined by their insurance provider.

Unless otherwise agreed upon, anticipate 45-minute sessions. Privately paying clients can negotiate session length with their therapist, with fees adjusted accordingly.

Weekly visits during the initial 3 months are strongly advised, with a potential review afterward.

Clients with complex or severe symptoms might benefit from more frequent sessions.

Consistent weekly sessions are crucial for children aged 10 and below to facilitate progress.

Reducing session frequency at the outset may hinder progress. Your therapist will collaboratively decide on the most suitable frequency for you.

Initial Sessions (1-4):

During these sessions, you’ll share your story, assess compatibility with your therapist, set goals, and establish rapport. Long-term progress hinges on these foundations and cannot proceed without them.

Treatment Phase:

Subsequently, active pursuit of treatment goals begins, tailored to your presenting issues and your therapist’s expertise. You’ll work on gaining insights, acquiring skills, expressing emotions, and more, fostering long-term change. Your therapist will guide you, but your commitment to practice outside sessions directly impacts progress.

Upon reaching your goals, transitioning to a “maintenance” phase is advised, involving fewer sessions to evaluate the sustainability of improvements. If progress remains stable, clients may proceed towards completion. Should challenges arise, sessions will concentrate on managing these obstacles.

Once you’ve navigated the maintenance phase, demonstrating sustained progress with fewer sessions, therapy concludes. You’re always welcome to return for tune-ups if issues resurface, strategies need refreshing, or new concerns emerge. If maintenance is needed, a few sessions suffice. Should new challenges arise, restarting the counseling cycle is an option, likely taking less time than before.

The duration of the counseling journey varies based on numerous factors. Considerations include the duration and depth of the issue, ingrained habits, and past flare-ups. If your problem is recent with few entrenched habits, the cycle may be shorter (a few months). However, longstanding concerns require time for sustainable progress. While therapists may offer estimates, progress is primarily determined by your daily efforts to apply what you’ve learned outside sessions, making specific timeframes unpredictable.

Health Insurance FAQ's

Cedars Counseling accommodates private pay clients and those covered by listed insurances.

Clients not covered by insurance are responsible for full therapy costs at the time of service. Those opting out of insurance benefits may need to sign waivers per federal guidelines or insurance contracts.

In-network health insurance refers to a type of health coverage plan in which the insurance company negotiates discounted rates with specific healthcare providers, such as hospitals, doctors, specialists, and clinics. These negotiated rates are typically lower than what an uninsured individual would pay out-of-pocket or what would be charged by providers outside of the network.

In-network health insurance plans often require members to seek medical services from healthcare providers within the network to receive the maximum coverage and benefits. When individuals visit healthcare providers who are part of the insurer’s network, they typically pay lower out-of-pocket costs, such as copayments, coinsurance, and deductibles. However, if they seek care from providers outside of the network, they may face higher out-of-pocket expenses or may not be covered at all, depending on the specifics of their insurance plan.

Overall, in-network health insurance plans aim to incentivize members to utilize the services of contracted healthcare providers, thereby controlling costs for both the insurer and the insured individual.

Out-of-network health insurance refers to medical services received from healthcare providers who are not contracted with, or part of the network covered by your health insurance plan. When you receive care from out-of-network providers, your insurance company may cover a portion of the costs, but typically at a lower rate compared to in-network services. You may also be responsible for paying a higher deductible, copayment, or coinsurance for out-of-network care.

A deductible in health insurance refers to the amount of money that an insured individual must pay out-of-pocket for covered healthcare services or expenses before their insurance plan begins to contribute to the costs. In other words, it is the initial portion of eligible expenses that the insured person is responsible for paying before the insurance coverage kicks in.

For example, if a health insurance plan has a $1,000 deductible, the insured individual would need to pay the first $1,000 of covered medical expenses themselves before the insurance company starts to pay its portion. Once the deductible is met, the insurance plan typically begins to cover a percentage of the remaining costs, with the insured individual responsible for paying any applicable coinsurance or copayments, depending on the specific terms of the plan.

Deductibles can vary widely depending on the insurance plan and may be influenced by factors such as the level of coverage, the type of plan (e.g., HMO, PPO), and whether the services are provided by in-network or out-of-network providers. Generally, plans with higher deductibles often have lower monthly premiums, while plans with lower deductibles typically have higher premiums. The purpose of a deductible is to help manage healthcare costs and encourage responsible use of medical services.

A co-pay, short for “copayment,” is a fixed amount of money that an insured individual is required to pay out-of-pocket for a specific healthcare service or prescription medication covered by their health insurance plan. This payment is made directly to the healthcare provider at the time the service is rendered, or the medication is obtained.

Co-pays are typically predetermined by the insurance company and may vary depending on the type of service or medication. They are often applied to services such as doctor’s office visits, specialist consultations, emergency room visits, and prescription drugs. Co-pays are separate from deductibles and coinsurance, which are other forms of cost-sharing in health insurance.

The purpose of co-pays is to share the cost of healthcare between the insured individual and the insurance provider, thereby helping to manage healthcare expenses and encourage appropriate utilization of services. Co-pays can vary widely between different insurance plans and may be influenced by factors such as the level of coverage, the specific services covered, and whether the provider is in-network or out-of-network.

Co-insurance, in the context of health insurance, refers to the percentage of covered medical expenses that an insured individual is responsible for paying after their deductible has been met. Unlike a copayment, which is a fixed amount, co-insurance is a percentage of the total cost of the covered service or treatment.

For example, if an individual’s health insurance plan has a 20% co-insurance requirement for hospitalization and they receive a covered hospital service that costs $1,000 after the deductible has been met, the individual would be responsible for paying $200 (20% of $1,000) out-of-pocket, while the insurance company would cover the remaining $800.

Co-insurance typically applies after the deductible has been satisfied and before reaching any out-of-pocket maximums specified in the insurance policy. The purpose of co-insurance is to share the cost of healthcare between the insured individual and the insurance provider, with the insured bearing a portion of the expenses to help manage healthcare costs and discourage overutilization of services.

The Out-of-Pocket Maximum, in the context of health insurance, refers to the maximum amount of money that an insured individual is required to pay in a given period (typically a year) for covered healthcare services. Once the out-of-pocket maximum is reached, the insurance company generally covers 100% of the remaining covered medical expenses for the remainder of that period.

The out-of-pocket maximum includes all eligible expenses paid by the insured individual, such as deductibles, copayments, and coinsurance. However, premiums, costs for services not covered by the insurance plan, and out-of-network expenses may not count towards the out-of-pocket maximum.

For example, if an individual’s health insurance plan has an out-of-pocket maximum of $5,000 for the year, once the individual has paid a total of $5,000 in deductibles, copayments, and coinsurance for covered services, the insurance company would typically cover all remaining covered medical expenses for the rest of that year.

The purpose of the out-of-pocket maximum is to provide financial protection to insured individuals by limiting their liability for healthcare costs, ensuring that no matter how high their medical expenses may be, they will not have to pay more than the specified maximum amount within the defined period.

Federal Notifications

Please expand the fields below and read about Protections against Surprise Billing: Good Faith Estimate for uninsured clients, and Protections against Surprise Medical Bills for Out-of-Network clients.

Effective January 2022, fresh federal regulations have been enacted to shield individuals from unexpected medical expenses, particularly concerning Surprise Billing. This serves as an official notification regarding these federal safeguards.

You hold the entitlement to receive a “Good Faith Estimate,” elucidating the anticipated expenses of your medical care. According to the law, healthcare providers are mandated to furnish uninsured clients or those opting out of insurance with an approximation of the costs for medical services and items.

You possess the right to obtain a Good Faith Estimate encompassing the comprehensive projected expenses of any non-emergency services or items. This encompasses ancillary expenses like medical examinations, prescribed medications, equipment, and hospital charges. (Please note: Cedars Counseling does not administer medical tests, prescription drugs, equipment, or hospitalization.)

Your healthcare provider is obligated to furnish you with a written Good Faith Estimate before the provision of medical services or items. Moreover, you have the prerogative to request a Good Faith Estimate from your healthcare provider or any alternate provider you opt to collaborate with, during the scheduling phase.

Should you receive a bill exceeding the estimated amount on your Good Faith Estimate (by more than $400), you retain the right to contest the bill.

It is prudent to retain a copy of your Good Faith Estimate for future reference.

For inquiries or further details regarding your entitlement to a Good Faith Estimate, please visit www.cms.gov/nosurprises.

Kindly note, Cedars Counseling already maintains transparency in private pay rates. We have consistently upheld honesty regarding our fees and will continue to do so. While contemplating collaboration with us, you can access our private rates for all services and associated items in our New Client Counseling Policies. To ascertain the accurate session rates for those not utilizing insurance, kindly refer to the rates specified by your provider in their bio information here. It is important to underscore that these new federal protections aim to mitigate surprises in expenses, particularly concerning instances like hospitalizations where costs remain undisclosed. We are delighted to furnish all uninsured clients with an official Good Faith Estimate.

Still have questions? Visit CMS.gov/nosurprises, or call the Help Desk at 1-800-985-3059 for more information. TTY users can call 1-800-985-3059.

As of January 2022, updated federal regulations have been implemented to safeguard individuals from unexpected charges in certain out-of-network billing scenarios. This notification serves to inform you of these federal protections. Subsequently, you will find details on how these regulations may affect your experience with Cedars Counseling.Potential Cost Implications of Out-of-Network Services:Should you opt for services with Cedars Counseling while possessing insurance that we do not accept, thereby forgoing in-network benefits, it’s essential to recognize that you may incur higher expenses compared to utilizing an in-network provider.Federal Law Safeguards against Excessive Billing:Under federal law, protections are in place to mitigate inflated bills in specific circumstances:Emergency Care: If emergency services are rendered by out-of-network providers or facilities, or if an out-of-network provider administers treatment at an in-network hospital or ambulatory surgical center without prior knowledge or consent, federal regulations ensure that you are shielded from exorbitant charges.Waivers and Considerations: It’s important to note that signing a waiver to cover full fees, which might exceed your in-network benefits, effectively relinquishes certain protections provided by law. This could result in being responsible for the entire cost of services received, potentially excluding contributions towards deductibles and out-of-pocket limits. Prior to signing any waivers, it is advisable to consult with your health plan to explore alternatives.Understanding Your Rights and Protections Against Surprise Billing:When seeking emergency care or receiving treatment from an out-of-network provider at an in-network medical facility, you are safeguarded against surprise billing or balance billing.Defining Balance Billing:Balance billing, or surprise billing, occurs when you receive care from a provider or facility not within your health plan’s network, potentially resulting in unforeseen expenses beyond your expected out-of-pocket costs.Protections Against Balance Billing:Emergency Services: In cases of emergency medical conditions, the amount you can be billed by out-of-network providers or facilities is capped at your plan’s in-network cost-sharing amount. This protection extends to post-stabilization services unless you explicitly consent to waive these safeguards.Certain Services at In-Network Facilities: Specific services received from out-of-network providers at in-network hospitals or ambulatory surgical centers are also subject to limitations on balance billing. These include emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services.Upholding Your Rights: You are never obligated to relinquish your protections against balance billing. Additionally, you have the freedom to choose in-network providers or facilities to avoid such billing practices.Further Protections and Obligations:Your financial responsibility is limited to your share of costs (e.g., copayments, coinsurance, deductibles) that would apply if the provider or facility were in-network.Health plans must cover emergency services without prior authorization, pay out-of-network providers directly, and base your cost-sharing on in-network rates.All payments made for emergency or out-of-network services should contribute towards your deductible and out-of-pocket limit.For comprehensive information on your rights under federal law, please visit: https://www.cms.gov/nosurprises/ending-surprise-medical-billsPlease be advised that Cedars Counseling does not provide emergency services, and any references to balance billing and emergency care are not applicable to our practice. Clients have typically established their insurance status or agreed to private pay or out-of-network terms before commencing services with us. Therefore, under federal regulations, clients may opt to sign a waiver for private pay services at Cedars Counseling’s full rate. However, it is within Cedars Counseling’s discretion to decline services if clients choose not to proceed under these terms. Additionally, Cedars Counseling is not obligated to become in-network with new insurance providers. We urge you to consider this information carefully before signing any waivers for private pay care.
Still have questions? Visit CMS.gov/nosurprises, or call the Help Desk at 1-800-985-3059 for more information. TTY users can call 1-800-985-3059.

Notice

Please be advised that when enrolling for care at Cedars Counseling, you always retain the option to either participate in our services or seek assistance from providers outside our practice. It’s important to note that Cedars Counseling does not offer emergency services, thus any discussion regarding balance billing and emergency care does not pertain to the level of care we provide.

Furthermore, clients will have already determined their insurance network status or agreed upon private pay or out-of-network arrangements before initiating any services, as part of non-emergency care protocols. Consequently, clients opting for services with Cedars Counseling are permitted, per federal regulations, to sign a waiver authorizing private pay services at our standard rate.

Prospective clients maintain the right to decline to sign such a waiver or refuse to agree to full fees for private pay or out-of-network billing during the establishment of services.
However, Cedars Counseling reserves the right to withhold services in such cases. It’s essential to understand that Cedars Counseling is not liable for affiliating with new insurance providers, and this should be considered before signing any waivers to engage in private pay care with us.

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